Privacy Policy

Effective Date: January 15, 2025

Introduction

At Barber Snorter, we understand that your personal information matters to you. This privacy policy explains how we collect, use, and protect your data when you visit our website or use our creative hair styling services. We're committed to being transparent about our practices and giving you control over your information.

This policy applies to all interactions with our business, whether you're browsing our website, booking appointments, or receiving our services at 623 Verot School Rd, Lafayette, LA 70508.

Information We Collect

We collect different types of information depending on how you interact with our services. Here's what we gather and why:

Personal Information

Name, phone number, email address, and appointment preferences when you book our services or contact us for information about creative hair styling.

Service Information

Details about your hair type, styling preferences, previous treatments, and any allergies or sensitivities that help us provide better service.

Website Usage

Information about how you use our website, including pages visited, time spent, and general location data to improve our online experience.

How We Use Your Information

Your information helps us provide better hair styling services and maintain our business relationship with you. We use it to:

  • Schedule and manage your appointments for creative hair styling services
  • Contact you about upcoming appointments or service-related updates
  • Customize our hair styling recommendations based on your preferences
  • Send information about new services or seasonal hair styling trends
  • Improve our website and service offerings based on customer feedback
  • Respond to your questions or concerns about our services
  • Maintain records for business and legal compliance purposes

Information Sharing and Third Parties

We don't sell or rent your personal information to third parties. However, we may share limited information in specific circumstances:

Service Providers

We work with trusted companies that help us run our business, such as appointment scheduling platforms, payment processors, and website hosting services. These partners only receive the information necessary to provide their services and are contractually required to protect your data.

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights and safety or that of our customers.

Business Transfers

If our business is sold or merged with another company, your information may be transferred to the new owners, but they would be bound by this privacy policy.

Your Privacy Rights

Under applicable privacy laws, you have several rights regarding your personal information. You can exercise these rights by contacting us directly.

  • Access: Request a copy of the personal information we have about you
  • Correction: Ask us to update or correct inaccurate information
  • Deletion: Request that we delete your personal information (with some exceptions)
  • Restriction: Ask us to limit how we use your information
  • Portability: Request your data in a commonly used format
  • Objection: Object to certain uses of your information

Data Security and Protection

We take protecting your information seriously and use various security measures to keep it safe:

  • Secure servers with encryption for data transmission
  • Limited access to personal information on a need-to-know basis
  • Regular security audits and updates to our systems
  • Staff training on proper data handling and privacy procedures
  • Secure physical storage for any paper records
  • Regular backups with encrypted storage

While we implement strong security measures, no system is completely foolproof. We continuously monitor and improve our security practices to protect your information as best we can.

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy. Here's our general approach:

Active Customer Records: Maintained while you're an active customer and for 3 years after your last appointment to help with future bookings and service history.
Marketing Communications: Kept until you unsubscribe or request removal from our mailing lists.
Website Usage Data: Typically stored for 1-2 years for analytics and website improvement purposes.
Financial Records: Maintained for 7 years as required by business and tax regulations.

Cookies and Website Technology

Our website uses cookies and similar technologies to improve your browsing experience. These small files help us remember your preferences and understand how visitors use our site.

Types of Cookies We Use

  • Essential cookies that make the website function properly
  • Analytics cookies to understand website usage and improve performance
  • Preference cookies to remember your settings and choices

You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.

Children's Privacy

Our services are primarily designed for adults. We don't knowingly collect personal information from children under 13 without parental consent. If you're a parent and believe we've collected information about your child, please contact us immediately so we can address the situation.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we'll notify you by email or through a notice on our website. The effective date at the top of this policy shows when it was last updated.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions or Concerns

If you have questions about this privacy policy or how we handle your information, we're here to help:

Email: [email protected]

Phone: +16192247997

Address: 623 Verot School Rd, Lafayette, LA 70508, United States

We'll respond to your privacy-related inquiries within 30 days and work with you to address any concerns about your personal information.